PRIVACY POLICY

Last updated: October 26, 2026

INTRODUCTION

JUSTBCAUSE (“JUSTBCAUSE,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what personal information we may collect when you visit www.justBcause.ca, make a purchase, contact us, subscribe to our communications, or otherwise interact with JUSTBCAUSE; how we use and protect that information; and the choices available to you.

We collect, use and disclose personal information only for reasonable business purposes, with appropriate consent where required, and in accordance with applicable Canadian privacy laws.

INFORMATION WE COLLECT

The information we collect depends on how you interact with JUSTBCAUSE.

Information You Provide

When you make a purchase, contact us, subscribe to our newsletter or otherwise provide information to us, we may collect:

Name
Email address
Telephone number
Billing and shipping address
Order and purchase information
Customer service communications
Newsletter or marketing preferences
Other information you voluntarily provide to us

Payment information is processed through our payment service providers. JUSTBCAUSE does not need to directly retain complete payment-card information in order to process your purchase.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies and similar technologies, including:

IP address
Browser and device information
Pages viewed and interactions with the Site
Referring website or source
Date and time of visits
General location information derived from your device or IP address
Website performance and analytics information

This information helps us operate the Site, understand how it is used, improve the customer experience, measure marketing performance, maintain security and detect potential fraud.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

Process, fulfill and deliver orders
Process payments, refunds and cancellations
Send order confirmations, shipping updates and other transactional communications
Provide customer service and respond to questions
Maintain records relating to purchases and transactions
Operate, maintain and improve our Site
Understand customer use of the Site and our products
Prevent fraud, misuse and security incidents
Administer promotions or other customer programs
Comply with legal, tax, accounting and regulatory requirements
Send newsletters, product updates and promotional communications where we have the appropriate consent to do so

We will not use personal information for a new purpose that is materially different from the purpose for which it was collected without obtaining additional consent where required by law.

MARKETING COMMUNICATIONS

We may send promotional emails or other commercial electronic communications where you have provided consent or where otherwise permitted by applicable law.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us at connect@justBcause.ca.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages relating to an order, payment, customer service request or other existing business relationship.

COOKIES, ANALYTICS & ADVERTISING TECHNOLOGIES

Our Site may use cookies and similar technologies to operate essential website functions, remember preferences, understand website traffic and performance, and support advertising or marketing activities.

Some cookies are necessary for features such as shopping carts, account functions, security and checkout.

Other technologies may be provided by analytics, advertising or social-media services and may help us understand how visitors interact with the Site or measure the effectiveness of our marketing.

Where required, we provide visitors with choices regarding non-essential cookies and similar technologies.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect how some parts of the Site function.

HOW WE SHARE PERSONAL INFORMATION

We do not sell personal information.

We may disclose personal information to service providers where reasonably necessary to operate our business.

These may include providers that assist with:

Website hosting and e-commerce services
Payment processing
Product production and fulfilment
Shipping and delivery
Email and newsletter communications
Website analytics
Advertising and marketing
Fraud prevention and security
Accounting, legal or other professional services

We provide service providers only with the information reasonably necessary for the services they perform.

We may also disclose personal information where required or permitted by law, including in response to lawful requests from courts, government agencies or law-enforcement authorities, or where reasonably necessary to protect JUSTBCAUSE, our customers or others from fraud, harm or unlawful activity.

THIRD-PARTY WEBSITES

Our Site may contain links to charities, nonprofit organizations, social-media platforms and other third-party websites.

Those websites operate independently from JUSTBCAUSE and are governed by their own privacy practices and policies.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

PROCESSING OUTSIDE CANADA

Some of the service providers we use may process or store personal information outside Canada.

As a result, personal information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, government authorities or law-enforcement agencies in accordance with those laws.

JUSTBCAUSE remains responsible for personal information under our control and takes reasonable steps when selecting and working with service providers that handle personal information on our behalf.

RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting, tax, dispute-resolution and business requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably required, we take appropriate steps to delete, destroy or anonymize it.

DATA SECURITY

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification.

Our website and service providers use security measures designed to protect information transmitted online.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

If a privacy breach occurs, JUSTBCAUSE will assess the incident and take appropriate steps in accordance with applicable law, including notification or reporting where legally required.

ACCESSING OR CORRECTING YOUR INFORMATION

You may contact us to request access to personal information that we hold about you or to request that inaccurate or incomplete information be corrected.

We may need to verify your identity before responding to a request.

Certain information may be withheld where permitted or required by law.

You may also contact us with questions about how your personal information has been collected, used or disclosed.

WITHDRAWING CONSENT

Where we rely on consent to collect, use or disclose personal information, you may withdraw that consent, subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to provide certain products or services where the information is necessary to complete the requested transaction or service.

CHILDREN'S PRIVACY

Our Site is intended for a general audience.

We do not knowingly seek to collect personal information from children where consent from a parent, guardian or other authorized person would be required by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal requirements.

The current version will be posted on the Site with the date of the most recent update.

Where a change materially affects how we handle personal information, we will provide additional notice or obtain consent where required by law.

ACCOUNTABILITY & CONTACT INFORMATION

JUSTBCAUSE is responsible for personal information under its control.

Questions, concerns, privacy requests or complaints may be directed to:

Privacy Compliance Officer
JUSTBCAUSE

Email: connect@justBcause.ca
Phone: 519.212.4121

Mailing Address:
127 Midland Drive
Kitchener, Ontario
Canada N2A 2A9

If you are not satisfied with our response to a privacy concern, you may also have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.